Changes in How We Work


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Jul 26 2020 19 mins   6

This week we explore a recent article published in Harvard Business Review’s “The Big Idea” section titled, “Microsoft analyzed data on its newly remote workforce.” It’s written by Natalie Signer-Velush, Kevin Sherman and Erik Anderson and it compares 4-months of anonymized data from 350-plus Microsoft employees during the pandemic to the same metrics prior to the work-from-home orders.

Kurt and Tim discuss the findings and then try to decipher “why” those changes occurred via the behavioral and psychological inputs and outputs that may have been at play.

Some of the findings are contrary to what we might think, and of course, it will be interesting to see if any of the new habits/routines continue after the pandemic is done.

Links

“Microsoft analyzed data on its newly remote workforce,” by Natalie Signer-Velush, Kevin Sherman and Erik Anderson: https://hbr.org/2020/07/microsoft-analyzed-data-on-its-newly-remote-workforce

The Surprising Science of Happiness – TED talk – Dan Gilbert: https://www.ted.com/talks/dan_gilbert_the_surprising_science_of_happiness/transcript

Behavioral Grooves #56: Liz Fosslein: https://behavioralgrooves.com/episode/liz-fosslien-the-smile-file/

The Hedonic Treadmill (and other biases and heuristics): https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit

The 4 Drive Theory: http://blog.lanterngroup.com/tag/4-drive-theory